Where do you ship?
Currently, Kai Naturals ships within the United States.
How long does shipping take?
Orders typically arrive within 5–10 business days after they have shipped.
When will my order ship?
Orders are usually processed within 1–3 business days before shipment.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's progress.
What if my order arrives damaged?
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at info@mrkainaturals.com, and we'll work with you to resolve the issue.
Can I return my order?
Yes. We accept returns of unopened products within 30 days of delivery. Please review our Return & Refund Policy for complete details.
Are your supplements made in the USA?
Yes. Our supplements are manufactured in the United States in facilities that follow applicable quality and manufacturing standards.
Are your supplements vegan?
Our Moringa capsules use vegetable-based capsules, making them suitable for vegan lifestyles.
Are your supplements third-party tested?
We work with trusted manufacturing partners that follow industry quality standards. Product-specific testing information is available when applicable.
Are your supplements FDA approved?
Dietary supplements are not approved by the U.S. Food and Drug Administration (FDA). However, they are manufactured in facilities that follow applicable quality and manufacturing regulations.
How should I take your Moringa capsules?
For our Moringa capsules, the suggested serving is two capsules daily, preferably with water and a meal.
Can I take your supplements with my medications?
If you are pregnant, nursing, have a medical condition, or take prescription medications, consult your healthcare provider before using any dietary supplement.
When will I notice results?
Everyone is different. Some people notice changes sooner than others. Consistency, a balanced diet, and a healthy lifestyle all play important roles.
What is the shelf life of Moringa Pure?
Moringa Pure typically has a 12-24 months shelf life, though it may vary slightly by production batch. Every bottle has an expiration date printed on the very bottom. For best quality, store it tightly closed in a cool, dry place away from heat, moisture, and direct sunlight.
Do you offer free shipping?
Yes, 100% free shipping always.
How do I contact Kai Naturals?
You can reach our support team anytime at:
We'll do our best to respond as quickly as possible.
